DevPortalPagoPA




Table of contents

πŸ–ŠοΈ What is Sign with IO?

Sign with IO is a service that allows:
  • citizens to sign documents and contracts via the IO app in a simple, quick and secure manner;
  • institutions to manage all the signature processes in a single place.

Benefits for citizens

The function guarantees the following benefits to citizens:
  • simple and secure user experience: the protocol used guarantees that the signer coincides with the person from whom the institution requested the signature, and that they did it voluntarily;
  • familiarity of the channel: adoption is helped by the familiarity of the IO app already integrated with the signature provider;
  • multichannel service: it can be started both from the IO app, via a message, as well as from the website of the PA, via QR code;
  • a free signature, equivalent to a wet signature:qualified electronic signatures (QES) have maximum probative legal value.

Benefits for the institutions

The functionality guarantees the following benefits to institutes:
  • digitalization: the processes that require an in-person signature and/or scanning of the PDF are digitalized;
  • liability shift: guarantees a secure system that prevents any risk of repudiation;
  • simple adoption and high scalability: guarantees the management of more than 100 signatures per second.

Need help during integration?

Write an e-mail describing your problem or question to the address

io‑service‑management@pagopa.it

Ongoing support

For problems or questions after integration, write to us at the address enti-firmaconio@assistenza.pagopa.it