The Italian version constitutes the only official and legally binding version of the document. The English-language version of this document is provided solely as a courtesy to facilitate consultation by users. In the event of any discrepancies, interpretive differences, or inconsistencies between the Italian-language version and any translated version, the Italian text alone shall prevail and be deemed authoritative.

⚒ Environments: Test & Production

Once the standard contract is completed for the service and when accessing the Reserved Area, you will always have to separate environments available, one dedicated to the Tests and one dedicated to Production. This makes it possible to perform internal tests on additional documents or contracts without any additional cost and without interfering with the operational process in production for users.

It is currently possible to autonomously generate only the API keys destined for the test environment. To obtain the API keys for the production environment, it is necessary to complete integration with the service.

Once you have completed the integration, contact us at
firmaconio-tech@pagopa.it to receive the production API keys!

Need help during integration?

Write an e-mail describing your problem or question to the address

io‑service‑management@pagopa.it

Ongoing support

For problems or questions after integration, write to us at the address enti-firmaconio@assistenza.pagopa.it

Firma con IO

Table of contents

⚒ Environments: Test & Production

Need help during integration?

Ongoing support