Table of contents
🖊️ What is Sign with IO?
Sign with IO is a service that allows:
- citizens to sign documents and contracts via the IO app in a simple, quick and secure manner;
- institutions to manage all the signature processes in a single place.
Benefits for citizens
The function guarantees the following benefits to citizens:
- simple and secure user experience: the protocol used guarantees that the signer coincides with the person from whom the institution requested the signature, and that they did it voluntarily;
- familiarity of the channel: adoption is helped by the familiarity of the IO app already integrated with the signature provider;
- multichannel service: it can be started both from the IO app, via a message, as well as from the website of the PA, via QR code;
- a free signature, equivalent to a wet signature:qualified electronic signatures (QES) have maximum probative legal value.
Benefits for the institutions
The functionality guarantees the following benefits to institutes:
- digitalization: the processes that require an in-person signature and/or scanning of the PDF are digitalized;
- liability shift: guarantees a secure system that prevents any risk of repudiation;
- simple adoption and high scalability: guarantees the management of more than 100 signatures per second.
Ongoing support
For problems or questions after integration, write to us at the address enti-firmaconio@assistenza.pagopa.it