The Italian version constitutes the only official and legally binding version of the document. The English-language version of this document is provided solely as a courtesy to facilitate consultation by users. In the event of any discrepancies, interpretive differences, or inconsistencies between the Italian-language version and any translated version, the Italian text alone shall prevail and be deemed authoritative.

Identify the signature fields

You must identify the signature fields for each document — meaning the points where the citizen will place their signature. For each field, you must indicate:

A title that will be displayed to the user in app before proceeding with the signature;
The type of clause associated: mandatory, unfair or optional.

The title must not exceed **70 characters**, spaces included. Write in **uppercase** only at the beginning of the phrase, for acronyms, proper names or names of institutions

(e.g.: Sign for contract acceptance)

You must enter this information in the dossier that you will create when requesting the signature: you can find all the information in [Creation of a dossier](../../../create-the-dossier.md).

How to identify the signature fields

Currently you can identify the signature field in the documents:

↗️ Via coordinates

**Can I enter the signature fields using software such as Adobe Acrobat Pro?**

Due to a Google bug, if you enter the signature fields using software, the graphic signatures will not be rendered correctly when opening the .pdf from Chrome
(on an Android device or Chrome browser on a desktop). Therefore we recommend entering the signature fields via coordinates.

**What happens if you do not insert any signature field or coordinate?**

If you do not insert a signature field, the user can insert only one digital signature on the entire document. This is a qualified electronic signature that is valid for all purposes and verifiable using readers such as Acrobat Reader DC, which however will not have a corresponding image on the document (transparent signature).
For more details, go to: Obtain the signed documents.

On this page

How to identify the signature fields

Need help during integration?

Write an e-mail describing your problem or question to the address

io‑service‑management@pagopa.it

Ongoing support

For problems or questions after integration, write to us at the address enti-firmaconio@assistenza.pagopa.it

Firma con IO

Table of contents

Identify the signature fields

How to identify the signature fields

Need help during integration?

Ongoing support