DevPortalPagoPA




Table of contents

How to create and revoke administrator users

Creating a new administrator user

Step 1: Access the Members Area

To add users with administrator permissions, another administrator can:
  1. log in to the Members Area platform;
  2. click on Users > Create new;
  3. enter the details of the person to be appointed and select the Administrator role.
Appointing an administrator requires the signature of the legal representative.
The legal representative’s personal details will be shown to the user at the end of the appointment process for the new administrator.
The user can confirm the displayed details or modify them, entering a different legal representative. If a legal representative different from the one on record is chosen, a confirmation screen will appear.

Step 3: Send request

Click Send request or confirm a different legal representative.

Step 4: Complete request

A CEM is sent to the entity’s e-mail address with instructions to complete the request: by clicking the Complete the request button in the CEM, the user can download the appointment form and re-upload it after having the Legal Representative digitally sign it in p7m format.
If the upload is successful, the new Administrator is correctly added.

Revoking an administrator

An administrator can also be revoked by completing the form available for download below and sending it via CEM to PagoPA.
Revoca Operatore Amministativo_PDND

Need help?

Open a ticket using the dedicated feature inside your Reserved Area

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To report problems or give feedback, you can open a report on GitHub