Table of contents
Access to notified documents
The recipient or their delegate may access the documents relating to the notification at the post office. The process is the same in both cases:
- the person, whether the recipient or their delegate, provides the notice of receipt to the post office operator;
- the post office operator scans the QR code on the notice of receipt;
- the post office operator performs an in-person identity check to access the document available in PN and, if a delegate is present, verifies the data included in the delegation;
- the quick access link obtained through the QR code and the recipient’s tax code are sent to PN, which checks that the information is consistent and returns a list of links to the documents to be printed. This list includes all documents provided by the sending Public Administration when creating the notification, including payment-related documents, and the legally enforceable evidence generated by PN;
- if PN does not return any documents to be printed, the post office operator informs the person and closes the operation without requesting any payment;
- if PN returns documents to be printed, the post office operator scans the identity documents, of the recipient and of the delegate, if any, together with any delegation document, and sends them to PN;
- the post office operator starts printing the documents made available by PN;
- the operator completes the operation by collecting payment for the service and handing over the envelope. They also generate the tax receipt.
For PN, the notification is considered completed only once payment has been made and the documents have then been handed over to the person, whether the recipient or their delegate.
This operation completes the notification pursuant to Article 26, paragraph 7, letter c), due to access to the document, where the notification has not already been completed previously due to the expiry of the statutory time limits or due to access to the document itself.
