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How to create and revoke operator users
Operator roles are designed to delegate specific technical tasks to team members without granting them full Administrator privileges. This approach, based on the “least privilege” principle, increases security and ensures a clear division of responsibilities.
There are two types of operational roles:
- API Operator: A technical role focused on managing the lifecycle of e-services and purposes. It is ideal for developers or analysts responsible for the functional aspects of services.
- Security Operator: A technical role with permissions limited to client and cryptographic material management (e.g., uploading and revoking public keys). It is intended for staff in charge of integration security.
This tutorial explains how an Administrator can create and revoke these specialized accounts.
Prerequisites
To perform these operations, you must access the front office with an account that has Administrator privileges. To add a new Operator, you need to know their First Name, Last Name, and Fiscal Code.
Creating a new Operator
Step 1: Access the “Users” section
From the main dashboard, click on the “Users” menu item to access the list of currently authorized users.
Step 2: Start creating a new user
Click the “Add a user” button.
Step 3: Enter the details and assign the role
Fill in the form with the information of the person you want to authorize:
- Fiscal Code: Enter the user’s fiscal code.
- First Name: Enter the user’s first name.
- Last Name: Enter the user’s last name.
- Role: Select from the dropdown the specific role to assign — “API Operator” or “Security Operator.”
Step 4: Confirm creation
Click “Add” to complete the operation. The new user will be added to the list and will be able to access the platform immediately using their SPID or CIE credentials. Their permissions will be limited to the actions allowed by the assigned Operator role.
Revoking an Operator
Step 1: Access the “Users” section
From the main dashboard, click on the “Users” menu item.
Step 2: Locate the user to revoke
Scroll through the list until you find the Operator whose access you want to revoke.
Step 3: Start the revocation
Click on the trash can icon or the “Revoke” button corresponding to the user’s row.
Step 4: Confirm the revocation
A confirmation dialog will appear. Click “Confirm” to proceed.
Access for that user will be immediately revoked, and they will no longer be able to perform any operations on the platform.
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