DevPortalPagoPA

Table of contents

Service review

When the service tag is complete and compliant with the Service manual, you can sent a request for review.
If the service is approved, the institution can proceed with publishing (automatically if this was specified in the review request sent via API). If rejected, you will be informed of the reason, which will allow you to make the necessary changes to submit it again for evaluation.

Via the Developer Portal

  1. Access the Developer Portal;
  2. In the left column, select ā€œServicesā€;
  3. Identify the service you want to check on the list of your services and click the box.
Before sending the request, make sure that the service is complete and compliant with the Service manual.
  1. Scroll to the bottom of the service tab;
  2. In the "Go Live!" box, click the button "Publish service".
If the button is not enabled, this means that the service tab is not completed: check to have entered as least all the mandatory data.
  1. Enter the Developer Portal again and search for the service tab;
  2. At the top, you will see an information box that indicates the service status.
šŸŸ¢ If the service was approved, it was also published. It will be visible on the IO app in a few hours.
šŸ”“ If the service was rejected, scroll to the end of the page, where you can find the reason. Correct the service as indicated then resubmit it again for evaluation.

Via the Reserved Area

  1. Access the Reserved Area;
  2. Select the institution for which you want to operate from the list that is displayed;
  3. The IO app searches among the active products and click the relative box;
  4. In the left column, select ā€œServicesā€;
  5. Identify the service you want to check on the list of your services and click the box to see the details.
Before sending the request, make sure that the service is complete and compliant with the Service manual.
  1. Click at the top on the button "Send for review";
  2. Wait for the service to be validated or not by PagoPA S.p.A.
  1. Enter the Reserved Area again and search for the service tab;
  2. Next to the name of the service you will see a tag with the indication of the service status;
šŸŸ¢ If the service has been approved, proceed with publishing it by clicking the button "Publish in the IO app". It will be visible on the IO app in a few hours.
šŸ”“ If the service was rejected, you will find the reason it was rejected. Correct the service as indicated then resubmit it again for evaluation.

Via API

Discover what the manage key is and how to get it.
  1. Identify and recover the id of the service you want to submit for review;
  2. Query the API to request the review. You can select to proceed with the automatic publication of the service if it is approved.
  1. Query the API to read the details of a service;
  2. Consult the status.value field to see the result of the review;
  3. Understand what the service statuses can be.
šŸŸ¢ If the service status is APPROVED, it is ready to be activated. If you have selected automatic activation, the service will already be PUBLISHED (i.e. activated)\
šŸ”“ If the service status is REJECTED:
  1. Consult status.reason to learn why it was rejected;
  2. You can correct the service, following the instructions received, and then resubmit it.

Haven't completed onboarding yet and need help?

Write an email describing your problem or question to the address areariservata@assistenza.pagopa.it.

Need help with APIs and Integration?

Write an email describing your problem or question to the address:

io-service-management@pagopa.it

Tell us what you think

To report problems or give feedback, leave a comment in the GitHub space of the IO app