Guides and manuals
For an in-depth understanding or specific questions, consult the manuals and guides available for the IO app.
For integration
Technical guide IO App
Topics covered
Find out how to join
Create and publish a service in IO
Test and send a message
Run feature tests


For use
IO app Services Manual
Topics covered
Name the service and write its profile
Find out which and what type of messages you can send
Read the guide on tone of voice
Use templates for the most common services


Programs and Initiatives
Italian National Youth Card - Technical Documentation
Topics covered
How to join the programme as operator
How to create and manage an opportunity
Discover the operators writing manual
How to request other changes


Haven't completed onboarding yet and need help?
Write an email describing your problem or question to the address areariservata@assistenza.pagopa.it.
Tell us what you think
To report problems or give feedback, leave a comment in the GitHub space of the IO app