The Italian version constitutes the only official and legally binding version of the document. The English-language version of this document is provided solely as a courtesy to facilitate consultation by users. In the event of any discrepancies, interpretive differences, or inconsistencies between the Italian-language version and any translated version, the Italian text alone shall prevail and be deemed authoritative.

Import of services in the Reserved Area

What is the Reserved Area

The Reserved Area is the web portal dedicated to all institutions that collaborate with PagoPA.

The new Reserved Area is also the back-office where institutions create their IO services and manage the relative API keys, in replacement of the previous IO Developer Portal.

The Developer Portal is still functioning, but will be discontinued in the upcoming months in favor of the back office that can be accessed from the **Reserved Area. The migration process will be gradual and institutions will have all the time they need to switch to the new portal.

All the institutions will be invited by means of a direct communication, at different times, to switch to the Reserved Area. Once the institutions have entered the Reserved Area, they can start importing their services from the old Developer Portal.

The import consists in moving the services from the old Developer Portal to the new back-office, in order to be transferred to the institution of reference according to the new method in the Reserved Area.

Therefore the services will not be visible only to the delegate that created them but also to all the users that work for the institution.

The services will be moved to the new back-office, once the import is started: if the delegate accesses the developer portal with the old credentials, they will not find their services.

Import the services

Step 1 - Request the import

1. **Access** the Reserved Area; 2. Select the institution for which you want to operate from the list that is displayed; 3. Search for the IO app among the active products and click "**Manage**"; 4. Find the box "Import the services from the Developer Portal" on the right side of the page; 5. Click the button "**Import the services**"; 6. A window opens with a list of delegates that in this moment have at least one service related to the institution for which you are working; 7. Select the delegates for which you want to import the services; 8. Start the import

Step 2 - Check the status of the import

Immediately after starting the import or returning to the same page where you made the request, you can check the progress status of the import of the services.

Once completed successfully, you will find the imported services by clicking the item "Services" in the left column.

On this page

What is the Reserved Area

Import the services