Table of contents
📘 Glossary
| Term | Definition |
|---|---|
| Reserved Area | Platform where institutions can register for and use PagoPA S.p.A products. |
| Basic registration | Standard contract, necessary in order to use a PagoPA S.p.A product. |
| Premium registration | Standard contract that provides use of the "premium” functions not included in the basic contract. |
| Citizen | A person who uses IO |
| Institution | Public or private organization that uses PagoPA S.p.A. products to provide services to citizens. |
| IO, IO app | The free Italian mobile application that makes the services of public administrations accessible to citizens |
| Message | Method with which institutions send communications to citizens via IO |
| PagoPA | A high-level specialist pubic company whose mission is to make digital public services available through the development of innovative projects and the management of strategic technological infrastructures |
| pagoPA | The digital platform that allows payments to be made to the Public administration and other institutions in a transparent and intuitive manner |
| Service | Service provided by an institution |
| User | A person registered with the Developer Portal developer.io.italia.it, or person authorized as an Administrative or Operative Contact for the Reserved Area selfcare.pagopa.it |
Haven't completed onboarding yet and need help?
Write an email describing your problem or question to the address areariservata@assistenza.pagopa.it.
Tell us what you think
To report problems or give feedback, leave a comment in the GitHub space of the IO app