Table of contents
Service metadata
description
| Description | Description of the service in markdown format |
| Type | String |
| Mandatory | Yes, if the flag is_visible ĆØ true |
ātest text \[IO Italy]([https://io.italia.it/](https://io.italia.it/))ā
privacy_url
| Description | Web address that contains the privacy policy for the service |
| Type | String |
| Mandatory | Yes |
āhttps://io.italia.it/privacy-policy/ā
scope
| Description | Property that inserts the service in the list of local or national services. The possible values are:
|
| Type | String (LOCAL|NATIONAL) |
| Mandatory | Yes |
āLOCALā
address
| Description | Address of the institution or department providing the service |
| Type | String |
| Mandatory | No |
āVia Roma, 56ā
app_android
| Description | If the service requires the use of a specific app, the link must be indicated here to download it from the Google Play Store (Android) |
| Type | String |
| Mandatory | No |
āhttps://play.google.com/store/apps/details?id=it.pagopa.io.appā
app_ios
| Description | If the service requires the use of a specific app, the link must be indicated here to download it from the App Store (iOS) |
| Type | String |
| Mandatory | No |
āhttps://apps.apple.com/it/app/io/id1501681835ā
cta
| Description | Property that makes it possible to create customized buttons on the service tab |
| Type | String |
| Mandatory | No |
not available
| Description | Email address of the institution or department providing the service |
| Type | String |
| Mandatory | At least one or more direct contact channels from which the citizen can request support (phone, email, pec, support_url). |
ā[info@mail.it](mailto:info@mail.it)ā
pec (certified email)
| Description | PEC address (certified email) of the institution/operational unit providing the service |
| Type | String |
| Mandatory | At least one or more direct contact channels from which the citizen can request support (phone, email, pec, support_url). |
ā[info@mail.pec.it](mailto:info@mail.pec.it)ā
phone
| Description | Telephone number of the institution/operational unit providing the service |
| Type | String |
| Mandatory | At least one or more direct contact channels from which the citizen can request support (phone, email, pec, support_url). |
ā0825889988ā
support_url
| Description | Web address for requesting support from the institution/operational unit providing the service |
| Type | string |
| Mandatory | At least one or more direct contact channels from which the citizen can request support (phone, email, pec, support_url). |
ā[https://io.italia.it/support](https://io.italia.it/support)ā
token_name
| Description | Name of the token used for the Single Sign On (SSO) process via the IO app and a service provided by the institution |
| Type | String |
| Mandatory | No |
not available
tos_url
| Description | Web address that contains the terms and conditions of use for the service |
| Type | String |
| Mandatory | No |
āhttps://io.italia.it/app-content/tos_privacy.htmlā
web_url
| Description | Address of the website for the service |
| Type | Boolean |
| Mandatory | No |
ā[https://io.italia.it](https://io.italia.it/)ā
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