Statuses of the opportunities

The opportunities uploaded by the operators via the portal must have the following statuses:

The status is visible from the opportunity section of the Portal, in the table summarizing the uploaded opportunities.

The draft status refers to the compiled opportunities that were not yet published by the operator, and therefore not yet visible on the IO app. For example, the opportunities proposed by the operator during the agreement phase will be initially displayed on the Portal with a draft status so the operators can complete the technical interventions necessary for recognizing them (e.g. training of cashiers, API integration, etc.).

The opportunities of the online operators will have the being tested status when the operator requests the Department to verify that it functions, before proceeding with publication. The test is mandatory, which translates into an attempt to make a purchase according to the method of recognizing the opportunity selected by the operator, which takes place:

The test result can be positive or negative. When the result is registered on the portal, the opportunities switch to the status:

The published status identifies the opportunities that are visible in the IO app and that are valid. The first time an operator (who operates online) publishes an opportunity, an alert is displayed, which requests confirmation that the necessary technical procedures were actually completed. The opportunity will be visible on the IO app and available to the beneficiaries based on the start date of the initiative.

The operator can decide to switch the status of the opportunity to draft or delete it in the case of errors. Publication ends either when the end date for the opportunity is reached or if suspended by the Department.

The suspended status can be assigned to an opportunity:

The Department can suspend the published opportunities visible in the IO app when the opportunities do not comply with what is declared by the operators or cannot be used by the beneficiaries. They can also be suspended if considered in contrast with the content or spirit of the program, following a signal by the beneficiaries or by the checks performed.

When the opportunity is suspended it will no longer be visible on the IO app. The operator will receive an e-mail that communicates the suspension and the reason for it.
To make the opportunity visible again on the IO app, the operator must change the details as requested and then publish it again. The opportunity published in this manner will be assessed again by the Department and will remain visible only if the requirements were respected.

The expired status is assigned automatically by the system to opportunities that reach their natural end date. The operator is informed by means of an email to the representative of the expiration of the opportunity. Expired opportunities will no longer be visible on the IO app. To make an expired opportunity visible again, the operator can change the expiration date and publish it again.