Table of contents
Which institutions can provides services on IO
The institutions that can provide their services on IO are identified by article 2, paragraph 2 of the Digital Administration Code (CAD). The types of institutions defined by the CAD are:
a) [...] public administrations as specified in article 1, paragraph 2 of legislative decree dated 30 March 2001, no. 165, with respect to the division of responsibilities specified in article 117 of the constitution, including the port authorities as well as independent guarantee, control and regulatory administrative authorities;b) [...] public service operators, including listed companies, in relation to services of public interest;c) [...] state-owned companies, as defined in legislative decree dated 19 August 2016, no. 175, excluding the listed companies specified in article 2, paragraph 1, letter p), of the same decree that do not fall into the category specified in letter b).
Institutions can work with the app autonomously or be supported by:
- one or more technological partner, that is third parties that manage the technical dialog with IO in the name and on behalf of the participating institutions;
- an aggregator, that is an institute that acts as an aggregator of other public bodies, for example Regions or Unions of Municipalities.
Public bodies
Public Administrations (PA) is the largest type of institution in the app. In the IO Services section, Public Administrations and other public bodies are divided between “national” and “local”.
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National public bodies
A national public administration is a large and complex institution. To make it easier to be included on IO, a contract must be signed also with the individual Homogeneous Organizational Areas (AOO) and the Operational Units (UO) that comprise a central body, if it has its own legal representative.
Local public bodies
A local public administration often does not have all the tools for managing platforms like IO independently. This manual is meant to provide them with more support for the creation and management of app content.
Technological partners
Institutions can perform all the implementation activities independently, or nominate one or more technological partners.
Aggregators and aggregates
Institutions can join IO as aggregators of other service providers. The aggregation relationship among the service providers is regulated by agreements (including the cooperation agreements specified in art. 15 of Law 241/1990) and by the administrative documents necessary to provide the aggregator with the powers and attributions necessary to sign the standard contract on behalf and to the benefit of the aggregated parties.
In many cases, the aggregators are an optimal solution for centralizing platform management, which otherwise an individual institution could not manage on its own.
The aggregators must list all the institutions that they represent for the purposes of IO in the relative attachment to the contract. They must indicate the complete list of the institutions in this attachment, entering the following data for each of them:
- name;
- address;
- Fiscal code or VAT no.;
Any change to the list of aggregated institutions must be promptly communicated to PagoPA S.p.A. How to contact us →
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Write an email describing your problem or question to the address areariservata@assistenza.pagopa.it.
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