Table of contents
Fines for traffic code violations
Providing the service "Fines for traffic code violations" via IO makes it possible for institutions to:
- update citizens in real time and therefore allow them to pay for the traffic code violations on time;
- reduce the times and costs for the process of notification and delivery of the fine;
- speed up the times for collecting the fines;
- inform of expiring notifications, reducing the possibility for citizens to have to pay additional fines.
Service tab and attributes
| Name of the service | Fines for traffic code violations |
|---|---|
| Topic | Mobility and transport |
| Description of the service | The service concerns the fines for traffic code violations for vehicles registered in your name. With IO you can:
|
Life cycle of the service
Service message
Issue of a ticket
🖋 Title of the message: Ticket
🗒 Text of the message: On <dd/mm/yyyy> at <hh:mm> at <address>, the person driving the vehicle with license plate number <license plate number> committed these violations:
• <type of violation> - art. <number>
Ticket number: <ticket number>
[See ticket](URL)
Amount due: € <xx.yy>, already discounted 30% if paid by <dd/mm/yyyy>
What happens if I don't pay by <dd/mm/yy>? If foreseen, you will receive the violation report at your address of residency and you will be charged for the costs of notification.
🪄 Button: See notification
---
Recipients: All citizens resident in the geographical area of action of the service who violated the traffic code
When to send it: When a violation is committed and after the relative amount has become due
User story: As a citizen I want to receive immediate notification of violations committed
Payment due
🖋 Title of the message: Payment due
🗒 Text of the message: You have until <dd/mm/yy> to pay the violation report number <report number>. Pay it immediately to avoid additional costs.
🪄 Button: n/a
---
Recipients: All citizens resident in the geographical area of action of the service who violated the traffic code
When to send it: When the fine for the violation report is almost due
User story: As a citizen I want to receive a reminder of the payments that are due
Report sent
🖋 Title of the message: Sending of the report
🗒 Text of the message: We sent the violation report <report number> to your address of residency. You will receive the registered letter in the next few days.
The amount of the report includes the notification expenses. For more information visit [this website](URL).
🪄 Button: n/a
---
Recipients: All citizens who received who received a traffic fine and did not pay it
When to send it: When it is due
User story: As a citizen I want to receive immediate notification of violations committed
Haven't completed onboarding yet and need help?
Write an email describing your problem or question to the address areariservata@assistenza.pagopa.it.
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