Table of contents
Review
The created services are sent for a review process that guarantees their quality. Therefore they can be published only if considered valid, that is if they respect the technical and content requirements indicated in this operating manual.
A service will not be approved, for example, if:
The description is not meaningful
If the service has a title and description that are not correlated, or a description that is not meaningful, it will not be approved.
❌ An example of what not to do:
`TARI"” (tax on waste)
The service allows citizens to receive updates about the activities carried out by the municipality.
The service is a duplicate
If the service coincides partially or fully with another service of the institution already published on IO, it will not be approved.
❌ The same institution cannot indicate on IO two different services that concern TARI, such as “Issue of TARI paymentandTARI payment deadline notification`
The links are not precise or meaningful
Some services are indicated on IO only to provide a link to access an external site. If the link is to an informational or generic page, and not a page for users to perform a precise action, the service will not be approved.
❌ An example of what not to do:
Museum tickets
The service makes it possible to purchase tickets for the town museum.
Visit the website
In this case, the link on “Visit the website” opens the “Payments and collections” page of the service provider. To be approved, the service must directly open the page for purchasing the tickets.
Haven't completed onboarding yet and need help?
Write an email describing your problem or question to the address areariservata@assistenza.pagopa.it.
Tell us what you think
To report problems or give feedback, leave a comment in the GitHub space of the IO app