Table of contents
Obtaining a payment
The following functions can be used to obtain a payment from citizens via IO:
| Function | Description | Available |
|---|---|---|
| Sending a payment request | A message containing information about the amount due can be sent in app. The user can proceed with the payment without having to enter any data. | β |
| Payment status | Every time a payment request message is opened in app, the status is displayed. | β |
| βGreenβ check mark | The sending institution can know if and when the users make a payment following a notification contained in a message | β signing the relative contract |
| Payment reminder | Push notifications and emails that remind users of any payments that are due | β |
| New payment methods for citizens | Users can pay in app with the payment systems offered by their device and via their bank account | pending |
| Payment receipts | The user automatically receives a message proof of payment attached in a pdf file, even if it has been made on other pagoPA channels. | β |
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