Table of contents
Sending legally binding communications
The Digital Notification Service (SEND) is the platform that digitalizes and simplifies the management of legal communications. Thanks to the integration with the IO app and the pagoPA platform, users can receive courtesy notices and pay any expenses directly in app.
How does it work?
The institution creates the notification request
With the use of an API Key or manually, the institution creates the notification request and uploads the attachments.
The platform takes charge of it
SEND, Digital Notification Service performs the technical checks if the requirements specified in the technical manual are satisfied, it takes on the notification. Each time the status changes, the relative certification that is enforceable against third parties is generated.
The notification is sent
The platform uses the various channels available to inform the user of the presence of a notification: PEC (certified email), IO app, e-mail, SMS. If the digital transmission attempts are not successful, the notification will be sent in paper form
The recipient receives it
If the recipient accesses the platform, they can download the notified documents and at the same time pay what is due thanks to integration with pagoPA. If the recipient receives it via IO, they can proceed directly in the app.
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Write an email describing your problem or question to the address areariservata@assistenza.pagopa.it.
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To report problems or give feedback, leave a comment in the GitHub space of the IO app