The Italian version constitutes the only official and legally binding version of the document. The English-language version of this document is provided solely as a courtesy to facilitate consultation by users. In the event of any discrepancies, interpretive differences, or inconsistencies between the Italian-language version and any translated version, the Italian text alone shall prevail and be deemed authoritative.

Use cases

Here are the main cases in which an institution wants to send a communication to its recipients, together with indications and ready-to-use templates.

Did the institution add services on IO for the first time?

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Did the institution change or expand a service already available on IO?

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Is there a disruption or a technical problem?

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Is there an important deadline that concerns many citizens?

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Did the institution reach an important objective regarding a service on IO?

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